Research Article
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A Comparative Analysis on Employee Training: Competency-based vs Traditional

Year 2023, Volume: 23 Issue: 4, 569 - 588, 22.10.2023

James Maunsell-terry Nazım Taşkın

https://doi.org/10.21121/eab.980800

Abstract

The study examines competency-based and traditional based training programs, within the context of their effectiveness and impact on employee performance outcomes. Results found that employers have recognised the weakness of traditional training formats, with some placing a higher value on experience and proof of performance abilities, over academic and professional qualifications. The most prominent finding was that training formats must contain both traditional and competency-based elements. These two factors are in turn linked to directly impacting employee performance, and are suggested as being a more accurate longer term measure. The interviews revealed that employees consider that performance can be linked to and measured by a number of factors including productivity output, staff motivation, engagement, job satisfaction, retention, and customer satisfaction.

Keywords

Employee training traditional training competency-based training employee performance qualitative

References

  • Arthur Jr, W., Bennett Jr, W., Edens, P. S., & Bell, S. T. (2003). Effectiveness of training in organizations: A meta-analysis of design and evaluation features. Journal of Applied Psychology, 88(2), 234.
  • Ash, M. G. (2006). Bachelor of what, master of whom? The Humboldt myth and historical transformations of higher education in german‐speaking Europe and the US. European Journal of Education, 41(2), 245-267.
  • Aswathappa, K. (2005). Human resource and personnel management. New Delhi, India: Tata McGraw-Hill Education.
  • Baldwin, T. T., Pierce, J. R., Joines, R. C., & Farouk, S. (2011). The elusiveness of applied management knowledge: A critical challenge for management educators. Academy of Management Learning & Education, 10(4), 583-605.
  • Barker, D. I., Barker, M., & Pinard, K. T. (2011). Internet research illustrated. Boston, MA: Cengage Learning.
  • Bartel, A. P. (1994). Productivity gains from the implementation of employee training programs. Industrial Relations: A Journal of Economy and Society, 33(4), 411-425.
  • Brinkerhoff, R. O. (2005). The success case method: A strategic evaluation approach to increasing the value and effect of training. Advances in Developing Human Resources, 7(1), 86-101.
  • Brown, J. (2002). Training needs assessment: A must for developing an effective training program. Public Personnel Management, 31(4), 569-578.
  • Brown, W. A. (2007). Board development practices and competent board members: Implications for performance. Nonprofit Management and Leadership, 17(3), 301-317.
  • Bryman, A., & Bell, E. (2015). Business research methods (4th ed.). Oxford, UK: Oxford University Press.
  • Bunch, K. J. (2007). Training failure as a consequence of organizational culture. Human Resource Development Review, 6(2), 142-163.
  • Cable, D. M., & Graham, M. E. (2000). The determinants of job seekers' reputation perceptions. Journal of Organizational Behavior, 929-947.
  • Cassell, C. (2015). Conducting research interviews for business and management students. London, UK: SAGE Publications Ltd.
  • Chen, C.-J., & Huang, J.-W. (2009). Strategic human resource practices and innovation performance—The mediating role of knowledge management capacity. Journal of Business Research, 62(1), 104-114.
  • Collin, K., Van der Heijden, B., & Lewis, P. (2012). Continuing professional development. International Journal of Training and Development, 16(3), 155-163.
  • Creswell, J. W. (2012). Qualitative inquiry and research design: Choosing among five approaches (3rd ed.). Thousand Oaks, CA: SAGE Publications Inc.
  • Dainty, A. R., Cheng, M. I., & Moore, D. R. (2004). A competency‐based performance model for construction project managers. Construction Management and Economics, 22(8), 877-886.
  • Deming, W. E., & Orsini, J. N. (2013). The essential Deming: Leadership principles from the father of quality. New York, NY: McGraw-Hill.
  • DiCicco‐Bloom, B., & Crabtree, B. F. (2006). The qualitative research interview. Medical Education, 40(4), 314-321.
  • Dubois, A., & Gadde, L.-E. (2002). Systematic combining: An abductive approach to case research. Journal of Business Research, 55(7), 553-560.
  • Dubois, D., & Rothwell, W. (2004). Competency-based human resource management: Discover a new system for unleashing the productive power of exemplary performers. Boston, MA: Nicholas Brealey Publishing.
  • Gall, M. D., Gall, J. P., & Borg, W. R. (2003). Educational research: An introduction (7th ed.). Boston, MA: A&B Publications.
  • Gherardi, S. (2001). From organisational learning to practice-based knowing. Human Relations, 54(1), 131.
  • Goldfinch, S., & Wallis, J. (2009). International handbook of public management reform. New Northampton, MA: Edward Elgar Publishing.
  • Grossman, R., & Salas, E. (2011). The transfer of training: What really matters. International Journal of Training and Development, 15(2), 103-120.
  • Gruman, J. A., & Saks, A. M. (2011). Performance management and employee engagement. Human Resource Management Review, 21(2), 123-136.
  • Hargreaves, D. H. (2005). Learning for life: The foundations of lifelong learning. British Journal of Educational Studies, 53(1), 97-99.
  • Harvey, L. (2000). New realities: The relationship between higher education and employment. Tertiary Education & Management, 6(1), 3-17.
  • Huang, T. C. (2001). The relation of training practices and organisational performance in small and medium size enterprises. Education + Training, 43(8/9), 437-444.
  • Ittner, C. D., & Larker, D. F. (1998). Innovations in performance measurement: Trends and research implications. Journal of Management Accounting Reasearch, 10(1), 205-238.
  • King, N., & Horrocks, C. (2010). Interviews in qualitative research. London, UK: SAGE Publications Ltd.
  • Kirkpatrick, D. L. (2006). Improving employee performance through appraisal and coaching. New York, NY: American Management Association.
  • Kozlowski, S. W., Gully, S. M., Brown, K. G., Salas, E., Smith, E. M., & Nason, E. R. (2001). Effects of training goals and goal orientation traits on multidimensional training outcomes and performance adaptability. Organizational Behavior and Human Decison Processes, 85(1), 1-31.
  • Kvale, S., & Brinkmann, S. (2009). InterViews: Learning the craft of qualitative research interviewing. Thousand Oaks, CA: SAGE Publications Inc.
  • Liao, H., & Chuang, A. (2004). A multilevel investigation of factors influencing employee service performance and customer outcomes. Academy of Management Journal, 47(1), 41-58.
  • Machin, S., & Wilkinson, D. (1995). Employee training: Unequal access and economic performance. London, England: Institute for Public Policy Research.
  • Mills, A. J., Durepos, G., & Wiebe, E. (2010). Encyclopedia of case study research: A-K (Vol. 1). Thousand Oaks, CA: SAGE Publications Inc.
  • Morey, J. C., Simon, R., Jay, G. D., Wears, R. L., Salisbury, M., Dukes, K. A., & Berns, S. D. (2002). Error reduction and performance improvement in the emergency department through formal teamwork training: Evaluation results of the MedTeams project. Health Services Research, 37(6), 1553-1581.
  • Naquin, S. S., & Holton, E. F. (2003). Redefining state government leadership and management development: A process for competency-based development. Public Personnel Management, 32(1), 23-46.
  • Pépin, L. (2007). The history of EU cooperation in the field of education and training: How lifelong learning became a strategic objective. European Journal of Education, 42(1), 121-132.
  • Ricciardi, J. N. (2005). Achieving human service outcomes through competency-based training: A guide for managers. Behavior Modification, 29(3), 488-507.
  • Ritchie, J., Lewis, J., McNaughton Nicholls, C., & Ormston, R. (2014). Qualitative research practice: A guide for social science students and researchers (2nd ed.). Thousand Oaks, LA: SAGE Publications Inc.
  • Schuller, T., & Watson, D. (2009). Learning through life. Inquiry into the future for lifelong learning. Summary. Leicester: National Institute of Adult Continuing Education.
  • Scottish Borders Council. (2013). Continuing professional development. Retrieved from http://www.snct.org.uk/library/581/b1=cpd.pdf
  • Seidman, I. (2013). Interviewing as qualitative research: A guide for researchers in education and the social sciences (4th ed.). London, UK: Teachers College Press.
  • ten Cate, O., & Scheele, F. (2007). Viewpoint: Competency-based postgraduate training: Can we bridge the gap between theory and clinical practice? Academic Medicine, 82(6), 542-547.
  • Tight, M. (1998). Lifelong learning: Opportunity or compulsion? British Journal of Educational Studies, 46(3), 251-263.
  • Turner III, D. W. (2010). Qualitative interview design: A practical guide for novice investigators. Qualitative Report, 15(3), 754-760.
  • Williams, R. S. (2002). Managing employee performance: Design and implementation in organizations. London, England: Cengage Learning EMEA.
  • Wilson, M. A., Bennett Jr, W., Gibson, S. G., & Alliger, G. M. (2012). The handbook of work analysis: Methods, systems, applications and science of work measurement in organizations. New York, NY: Routledge.

Year 2023, Volume: 23 Issue: 4, 569 - 588, 22.10.2023

James Maunsell-terry Nazım Taşkın

https://doi.org/10.21121/eab.980800

Abstract

References

  • Arthur Jr, W., Bennett Jr, W., Edens, P. S., & Bell, S. T. (2003). Effectiveness of training in organizations: A meta-analysis of design and evaluation features. Journal of Applied Psychology, 88(2), 234.
  • Ash, M. G. (2006). Bachelor of what, master of whom? The Humboldt myth and historical transformations of higher education in german‐speaking Europe and the US. European Journal of Education, 41(2), 245-267.
  • Aswathappa, K. (2005). Human resource and personnel management. New Delhi, India: Tata McGraw-Hill Education.
  • Baldwin, T. T., Pierce, J. R., Joines, R. C., & Farouk, S. (2011). The elusiveness of applied management knowledge: A critical challenge for management educators. Academy of Management Learning & Education, 10(4), 583-605.
  • Barker, D. I., Barker, M., & Pinard, K. T. (2011). Internet research illustrated. Boston, MA: Cengage Learning.
  • Bartel, A. P. (1994). Productivity gains from the implementation of employee training programs. Industrial Relations: A Journal of Economy and Society, 33(4), 411-425.
  • Brinkerhoff, R. O. (2005). The success case method: A strategic evaluation approach to increasing the value and effect of training. Advances in Developing Human Resources, 7(1), 86-101.
  • Brown, J. (2002). Training needs assessment: A must for developing an effective training program. Public Personnel Management, 31(4), 569-578.
  • Brown, W. A. (2007). Board development practices and competent board members: Implications for performance. Nonprofit Management and Leadership, 17(3), 301-317.
  • Bryman, A., & Bell, E. (2015). Business research methods (4th ed.). Oxford, UK: Oxford University Press.
  • Bunch, K. J. (2007). Training failure as a consequence of organizational culture. Human Resource Development Review, 6(2), 142-163.
  • Cable, D. M., & Graham, M. E. (2000). The determinants of job seekers' reputation perceptions. Journal of Organizational Behavior, 929-947.
  • Cassell, C. (2015). Conducting research interviews for business and management students. London, UK: SAGE Publications Ltd.
  • Chen, C.-J., & Huang, J.-W. (2009). Strategic human resource practices and innovation performance—The mediating role of knowledge management capacity. Journal of Business Research, 62(1), 104-114.
  • Collin, K., Van der Heijden, B., & Lewis, P. (2012). Continuing professional development. International Journal of Training and Development, 16(3), 155-163.
  • Creswell, J. W. (2012). Qualitative inquiry and research design: Choosing among five approaches (3rd ed.). Thousand Oaks, CA: SAGE Publications Inc.
  • Dainty, A. R., Cheng, M. I., & Moore, D. R. (2004). A competency‐based performance model for construction project managers. Construction Management and Economics, 22(8), 877-886.
  • Deming, W. E., & Orsini, J. N. (2013). The essential Deming: Leadership principles from the father of quality. New York, NY: McGraw-Hill.
  • DiCicco‐Bloom, B., & Crabtree, B. F. (2006). The qualitative research interview. Medical Education, 40(4), 314-321.
  • Dubois, A., & Gadde, L.-E. (2002). Systematic combining: An abductive approach to case research. Journal of Business Research, 55(7), 553-560.
  • Dubois, D., & Rothwell, W. (2004). Competency-based human resource management: Discover a new system for unleashing the productive power of exemplary performers. Boston, MA: Nicholas Brealey Publishing.
  • Gall, M. D., Gall, J. P., & Borg, W. R. (2003). Educational research: An introduction (7th ed.). Boston, MA: A&B Publications.
  • Gherardi, S. (2001). From organisational learning to practice-based knowing. Human Relations, 54(1), 131.
  • Goldfinch, S., & Wallis, J. (2009). International handbook of public management reform. New Northampton, MA: Edward Elgar Publishing.
  • Grossman, R., & Salas, E. (2011). The transfer of training: What really matters. International Journal of Training and Development, 15(2), 103-120.
  • Gruman, J. A., & Saks, A. M. (2011). Performance management and employee engagement. Human Resource Management Review, 21(2), 123-136.
  • Hargreaves, D. H. (2005). Learning for life: The foundations of lifelong learning. British Journal of Educational Studies, 53(1), 97-99.
  • Harvey, L. (2000). New realities: The relationship between higher education and employment. Tertiary Education & Management, 6(1), 3-17.
  • Huang, T. C. (2001). The relation of training practices and organisational performance in small and medium size enterprises. Education + Training, 43(8/9), 437-444.
  • Ittner, C. D., & Larker, D. F. (1998). Innovations in performance measurement: Trends and research implications. Journal of Management Accounting Reasearch, 10(1), 205-238.
  • King, N., & Horrocks, C. (2010). Interviews in qualitative research. London, UK: SAGE Publications Ltd.
  • Kirkpatrick, D. L. (2006). Improving employee performance through appraisal and coaching. New York, NY: American Management Association.
  • Kozlowski, S. W., Gully, S. M., Brown, K. G., Salas, E., Smith, E. M., & Nason, E. R. (2001). Effects of training goals and goal orientation traits on multidimensional training outcomes and performance adaptability. Organizational Behavior and Human Decison Processes, 85(1), 1-31.
  • Kvale, S., & Brinkmann, S. (2009). InterViews: Learning the craft of qualitative research interviewing. Thousand Oaks, CA: SAGE Publications Inc.
  • Liao, H., & Chuang, A. (2004). A multilevel investigation of factors influencing employee service performance and customer outcomes. Academy of Management Journal, 47(1), 41-58.
  • Machin, S., & Wilkinson, D. (1995). Employee training: Unequal access and economic performance. London, England: Institute for Public Policy Research.
  • Mills, A. J., Durepos, G., & Wiebe, E. (2010). Encyclopedia of case study research: A-K (Vol. 1). Thousand Oaks, CA: SAGE Publications Inc.
  • Morey, J. C., Simon, R., Jay, G. D., Wears, R. L., Salisbury, M., Dukes, K. A., & Berns, S. D. (2002). Error reduction and performance improvement in the emergency department through formal teamwork training: Evaluation results of the MedTeams project. Health Services Research, 37(6), 1553-1581.
  • Naquin, S. S., & Holton, E. F. (2003). Redefining state government leadership and management development: A process for competency-based development. Public Personnel Management, 32(1), 23-46.
  • Pépin, L. (2007). The history of EU cooperation in the field of education and training: How lifelong learning became a strategic objective. European Journal of Education, 42(1), 121-132.
  • Ricciardi, J. N. (2005). Achieving human service outcomes through competency-based training: A guide for managers. Behavior Modification, 29(3), 488-507.
  • Ritchie, J., Lewis, J., McNaughton Nicholls, C., & Ormston, R. (2014). Qualitative research practice: A guide for social science students and researchers (2nd ed.). Thousand Oaks, LA: SAGE Publications Inc.
  • Schuller, T., & Watson, D. (2009). Learning through life. Inquiry into the future for lifelong learning. Summary. Leicester: National Institute of Adult Continuing Education.
  • Scottish Borders Council. (2013). Continuing professional development. Retrieved from http://www.snct.org.uk/library/581/b1=cpd.pdf
  • Seidman, I. (2013). Interviewing as qualitative research: A guide for researchers in education and the social sciences (4th ed.). London, UK: Teachers College Press.
  • ten Cate, O., & Scheele, F. (2007). Viewpoint: Competency-based postgraduate training: Can we bridge the gap between theory and clinical practice? Academic Medicine, 82(6), 542-547.
  • Tight, M. (1998). Lifelong learning: Opportunity or compulsion? British Journal of Educational Studies, 46(3), 251-263.
  • Turner III, D. W. (2010). Qualitative interview design: A practical guide for novice investigators. Qualitative Report, 15(3), 754-760.
  • Williams, R. S. (2002). Managing employee performance: Design and implementation in organizations. London, England: Cengage Learning EMEA.
  • Wilson, M. A., Bennett Jr, W., Gibson, S. G., & Alliger, G. M. (2012). The handbook of work analysis: Methods, systems, applications and science of work measurement in organizations. New York, NY: Routledge.
There are 50 citations in total.

Details

Primary Language English
Subjects Business Administration
Journal Section Research Article
Authors

James Maunsell-terry 0000-0002-7728-887X

Nazım Taşkın 0000-0002-5327-9012

Early Pub Date October 17, 2023
Publication Date October 22, 2023
Acceptance Date August 17, 2023
Published in Issue Year 2023 Volume: 23 Issue: 4

Cite

APA Maunsell-terry, J., & Taşkın, N. (2023). A Comparative Analysis on Employee Training: Competency-based vs Traditional. Ege Academic Review, 23(4), 569-588. https://doi.org/10.21121/eab.980800
AMA Maunsell-terry J, Taşkın N. A Comparative Analysis on Employee Training: Competency-based vs Traditional. ear. October 2023;23(4):569-588. doi:10.21121/eab.980800
Chicago Maunsell-terry, James, and Nazım Taşkın. “A Comparative Analysis on Employee Training: Competency-Based Vs Traditional”. Ege Academic Review 23, no. 4 (October 2023): 569-88. https://doi.org/10.21121/eab.980800.
EndNote Maunsell-terry J, Taşkın N (October 1, 2023) A Comparative Analysis on Employee Training: Competency-based vs Traditional. Ege Academic Review 23 4 569–588.
IEEE J. Maunsell-terry and N. Taşkın, “A Comparative Analysis on Employee Training: Competency-based vs Traditional”, ear, vol. 23, no. 4, pp. 569–588, 2023, doi: 10.21121/eab.980800.
ISNAD Maunsell-terry, James - Taşkın, Nazım. “A Comparative Analysis on Employee Training: Competency-Based Vs Traditional”. Ege Academic Review 23/4 (October 2023), 569-588. https://doi.org/10.21121/eab.980800.
JAMA Maunsell-terry J, Taşkın N. A Comparative Analysis on Employee Training: Competency-based vs Traditional. ear. 2023;23:569–588.
MLA Maunsell-terry, James and Nazım Taşkın. “A Comparative Analysis on Employee Training: Competency-Based Vs Traditional”. Ege Academic Review, vol. 23, no. 4, 2023, pp. 569-88, doi:10.21121/eab.980800.
Vancouver Maunsell-terry J, Taşkın N. A Comparative Analysis on Employee Training: Competency-based vs Traditional. ear. 2023;23(4):569-88.
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