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AKADEMİK PERSONELİN ROL BELİRSİZLİĞİNİN İŞ PERFORMANSI ÜZERİNDEKİ ETKİSİNİN İNCELENMESİ: İSTANBUL'DAKİ VAKIF ÜNİVERSİTELERİ ÜZERİNDE BİR UYGULAMA

Year 2023, Volume: 8 Issue: 15, 58 - 71, 30.06.2023

Mesut Öztırak Yusuf Karaşin

https://doi.org/10.54831/vanyyuiibfd.1285718

Abstract

Bu çalışmanın amacı, İstanbul ilindeki vakıf üniversitelerinde hizmet veren akademik personelin maruz kaldığı rol belirsizliğinin, iş performansı üzerindeki etkisinin belirlenmesidir. Bu amaç doğrultusunda, çeşitli akademik unvana sahip 548 personele ulaşılmıştır. Verilerin analizinde SPSS ve AMOS paket programları kullanılmıştır. Çalışma kapsamında ele alınan örneklemde akademik personelin rol belirsizliğinin iş performansına etkisi bulunmaktadır. Farklı roller yerine akademik personelin nihai rolüne (ders sorumluluğu, yayın yapma vs.) odaklanması gerektiği önerilmektedir. Bu durumun hem akademik personele hem de hizmet verilen kuruma etkisinin pozitif yönde olacağı düşünülmektedir.

Keywords

Rol Belirsizliği İş Performansı Akademik Personel Vakıf Üniversitesi

References

  • Abramis, D. J. (1994). Work role ambiguity, job satisfaction, and job performance: Meta-analyses and review. Psychological reports, 75(3_suppl), 1411-1433.
  • Ahmad, J., Zahid, S., Wahid, F. F., & Ali, S. (2021). Impact of role conflict and role ambiguity on job satisfaction the mediating effect of job stress and moderating effect of Islamic work ethics. European Journal of Business and Management Research, 6(4), 41-50.
  • Akçay, V. H. (2017). Örgütlerde iş rolü algıları, sinizm ve algılanan performans arasındaki ilişki. Uluslararası Yönetim İktisat ve İşletme Dergisi, 13(13), 476-486.
  • Alam, S., Haerani, S., Amar, M. Y., & Sudirman, I. (2015). Role conflict and role ambiguity in higher education. International Journal of Business and Management Invention, 4(1), 2319-8028.
  • An, G. L., Choo, N. Y., & Cho, S. H. (2010). Effects of role ambiguity and role conflict for physical education teachers on job satisfaction and job performance. The Journal of the Korea Contents Association, 10(11), 476-484.
  • Bako, M. J. (2014). Role ambiguity and role conflict amongst university academic and administrative staff: A Nigerian case study.
  • Beauchamp, M. R., & Bray, S. R. (2001). Role ambiguity and role conflict within interdependent teams. Small Group Research, 32(2), 133-157.
  • Boz, D., Duran, C., & Uğurlu, E. (2021). Örgütsel bağlılığın iş performansına etkisi. Manas Sosyal Araştırmalar Dergisi, 10(1), 345-355.
  • Ceylan, A., & Ulutürk, Y. H. (2006). Rol belirsizliği, rol çatişmasi, iş tatmini ve performans arasındaki ilişkiler. Doğuş Üniversitesi Dergisi, 7(1), 48-58.
  • Charoensukmongkol, P., & Puyod, J. V. (2021). Influence of transformational leadership on role ambiguity and work–life balance of Filipino University employees during COVID-19: does employee involvement matter?. International Journal of Leadership in Education, 1-20.
  • Chenhall, R. H., & Brownell, P. (1988). The effect of participative budgeting on job satisfaction and performance: Role ambiguity as an intervening variable. Accounting, Organizations and Society, 13(3), 225-233.
  • Çöl, G. (2008). Algılanan güçlendirmenin işgören performansı üzerine etkileri. Doğuş Üniversitesi Dergisi, 9(1), 35-46.
  • Çölgeçen, Y. (2021). Rol çatışması ve rol belirsizliğinin iş doyumu üzerine etkisi: araştırma görevlilerine yönelik bir çalışma. Tarih Okulu Dergisi, 14(50), 679-696.
  • DeCarlo, L. T. (1997). On the meaning and use of kurtosis. Psychological methods, 2(3), 292.
  • Ertem Eray, T. (2017). Rol çatışması, rol belirsizliği ve iş tatmini arasındaki ilişkiler: iletişim fakültesi dekanları üzerine bir uygulama. Akdeniz Üniversitesi İletişim Fakültesi Dergisi, (27), 201-213.
  • Gahlan, V. S., & Singh, K. (2014). The Effect of Role Overload and Role Ambiguity on Job Performance of IT Professionals in India. IUP Journal of Management Research, 13(3).
  • Groeneveld, R. A., & Meeden, G. (1984). Measuring skewness and kurtosis. Journal of the Royal Statistical Society: Series D (The Statistician), 33(4), 391-399.
  • Hooper, D., Coughlan, J., & Mullen, M. R. (2008). Structural equation modelling: Guidelines for determining model fit. Electronic journal of business research methods, 6(1), pp53-60.
  • Hopkins, K. D., & Weeks, D. L. (1990). Tests for normality and measures of skewness and kurtosis: Their place in research reporting. Educational and psychological measurement, 50(4), 717-729.
  • June, S., & Mahmood, R. (2011). Role ambiguity and job performance of employees in the service sector SMEs in Malaysia. Malaysian Management Journal, 15, 1-20.
  • Kirkman, B. L., & Rosen, B. (1999). Beyond self-management: Antecedents and consequences of team empowerment. Academy of Management journal, 42(1), 58-74.
  • Kurulu,Y. (2021). Vakıf Üniversiteleri Raporu. Ankara
  • Moors, J. J. A. (1988). A quantile alternative for kurtosis. Journal of the Royal Statistical Society: Series D (The Statistician), 37(1), 25-32.
  • Motowidlo, S. J., & Kell, H. J. (2013). Chapter 5 Job Performance. Handbook of Psychology. John Wiley & Sons, 91-131.
  • Munro, B. H. (2005). Statistical methods for health care research (Vol. 1). lippincott williams & wilkins.
  • Özbozkurt, O. B., & Özbozkurt, N. (2019). Rol belirsizliği ve rol çatışmasının iş performansına etkisinde iş tatmininin aracılık rolü: Mersin ilinde faaliyette bulunan özel hastaneler üzerine bir araştırma. Anemon Muş Alparslan Üniversitesi Sosyal Bilimler Dergisi, 7(4), 307-314.
  • Özmutaf, M., & Mizrahi, R. (2017). SMMM ve Diğer muhasebe çalışanları kapsamında, iş stresinin iş performansına etkisi: İzmir ilinde bir araştırma. Süleyman Demirel Üniversitesi Vizyoner Dergisi, 8(18), 1-12.
  • Purnomo, K. S. H., Lustono, L., & Tatik, Y. (2021). The effect of role conflict, role ambiguity and job stress on employee performance. Economic Education Analysis Journal, 10(3), 532-542.
  • Rizzo, J.R., House, R.J., & Lirtzman, S.I. (1970). Role conflict and ambiguity in complex organizations. Administrative Science Quarterly, 15, 150-163.
  • Rotundo, M., & Sackett, P. R. (2002). The relative importance of task, citizenship, and counterproductive performance to global ratings of job performance: A policy-capturing approach. Journal of applied psychology, 87(1), 66.
  • Sadykova, G. (2016). İş rolü belirsizliğinin işyerindeki erteleme alışkanlığı (prokrastinasyon) üzerine etkisi: Hizmet sektörüne yönelik bir araştırma. Çankırı Karatekin Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 6(1), 87-112.
  • Sayers, J., Salamonson, Y., DiGiacomo, M., & Davidson, P. M. (2015). Nurse educators in Australia: High job satisfaction despite role ambiguity. Journal of Nurse Education and Practice. 5(4), 41-51.
  • Schreiber, J. B., Nora, A., Stage, F. K., Barlow, E. A., & King, J. (2006). Reporting structural equation modeling and confirmatory factor analysis results: A review. The Journal of Educational Research, 99(6), 323-338.
  • Sigler, T. H., & Pearson, C. M. (2000). Creating an empowering culture: examining the relationship between organizational culture and perceptions of empowerment. Journal of Quality Management, 5(1), 27-52.
  • Şanlı, D., Cimen, M. U., Isler, N., & Turgut, N. (2021). Role Conflict and Role Ambiguity in Pediatric General Duty and Intensive Care Unit Nurses. Cyprus Journal of Medical Sciences, 6(2), 162-171.
  • Tolay Sabuncuoğlu, E. (2008). Rol çatışmasının ve rol belirsizliğinin tükenmişlik ve iş doyumu üzerindeki etkilerinin incelenmesi. Dokuz Eylül Üniversitesi İktisadi İdari Bilimler Fakültesi Dergisi, 23(1), 35-49.
  • Tubre, T. C., & Collins, J. M. (2000). Jackson and Schuler (1985) revisited: A meta-analysis of the relationships between role ambiguity, role conflict, and job performance. Journal of Management, 26(1), 155-169.
  • Van Sell, M., Brief, A. P., & Schuler, R. S. (1981). Role conflict and role ambiguity: Integration of the literature and directions for future research. Human relations, 34(1), 43-71.
  • Yen, Y. Y., Yen, W. T. M., & Xin, L. J. (2021). Employee's Performance in small and medium enterprises (SME). Ilkogretim Online, 20(4).
  • Yousefi, M., & Abdullah, A. G. K. (2019). The impact of organizational stressors on job performance among academic staff. International Journal of Instruction, 12(3), 561-576.

INVESTIGATION OF THE IMPACT OF ACADEMIC STAFF'S ROLE AMBUGUITY ON WORK PERFORMANCE: AN IMPLEMENTATION ON FOUNDATION UNIVERSITIES IN ISTANBUL

Year 2023, Volume: 8 Issue: 15, 58 - 71, 30.06.2023

Mesut Öztırak Yusuf Karaşin

https://doi.org/10.54831/vanyyuiibfd.1285718

Abstract

The aim of this study is to determine the effect of role ambiguity on the job performance of academic staff serving at foundation universities in Istanbul. For this purpose, 548 personnel with various academic titles were reached. SPSS and AMOS package programs were used in the analysis of the data. In the sample considered within the scope of the study, the role ambiguity of academic staff has an effect on job performance. It is suggested that academic staff should focus on their ultimate role (course responsibility, publishing, etc.) rather than different roles. The effect of this situation on both the academic staff and the institution served has a positive effect is thought to be.

Keywords

Role Ambiguity Job Performance Academic Staff Foundation University

References

  • Abramis, D. J. (1994). Work role ambiguity, job satisfaction, and job performance: Meta-analyses and review. Psychological reports, 75(3_suppl), 1411-1433.
  • Ahmad, J., Zahid, S., Wahid, F. F., & Ali, S. (2021). Impact of role conflict and role ambiguity on job satisfaction the mediating effect of job stress and moderating effect of Islamic work ethics. European Journal of Business and Management Research, 6(4), 41-50.
  • Akçay, V. H. (2017). Örgütlerde iş rolü algıları, sinizm ve algılanan performans arasındaki ilişki. Uluslararası Yönetim İktisat ve İşletme Dergisi, 13(13), 476-486.
  • Alam, S., Haerani, S., Amar, M. Y., & Sudirman, I. (2015). Role conflict and role ambiguity in higher education. International Journal of Business and Management Invention, 4(1), 2319-8028.
  • An, G. L., Choo, N. Y., & Cho, S. H. (2010). Effects of role ambiguity and role conflict for physical education teachers on job satisfaction and job performance. The Journal of the Korea Contents Association, 10(11), 476-484.
  • Bako, M. J. (2014). Role ambiguity and role conflict amongst university academic and administrative staff: A Nigerian case study.
  • Beauchamp, M. R., & Bray, S. R. (2001). Role ambiguity and role conflict within interdependent teams. Small Group Research, 32(2), 133-157.
  • Boz, D., Duran, C., & Uğurlu, E. (2021). Örgütsel bağlılığın iş performansına etkisi. Manas Sosyal Araştırmalar Dergisi, 10(1), 345-355.
  • Ceylan, A., & Ulutürk, Y. H. (2006). Rol belirsizliği, rol çatişmasi, iş tatmini ve performans arasındaki ilişkiler. Doğuş Üniversitesi Dergisi, 7(1), 48-58.
  • Charoensukmongkol, P., & Puyod, J. V. (2021). Influence of transformational leadership on role ambiguity and work–life balance of Filipino University employees during COVID-19: does employee involvement matter?. International Journal of Leadership in Education, 1-20.
  • Chenhall, R. H., & Brownell, P. (1988). The effect of participative budgeting on job satisfaction and performance: Role ambiguity as an intervening variable. Accounting, Organizations and Society, 13(3), 225-233.
  • Çöl, G. (2008). Algılanan güçlendirmenin işgören performansı üzerine etkileri. Doğuş Üniversitesi Dergisi, 9(1), 35-46.
  • Çölgeçen, Y. (2021). Rol çatışması ve rol belirsizliğinin iş doyumu üzerine etkisi: araştırma görevlilerine yönelik bir çalışma. Tarih Okulu Dergisi, 14(50), 679-696.
  • DeCarlo, L. T. (1997). On the meaning and use of kurtosis. Psychological methods, 2(3), 292.
  • Ertem Eray, T. (2017). Rol çatışması, rol belirsizliği ve iş tatmini arasındaki ilişkiler: iletişim fakültesi dekanları üzerine bir uygulama. Akdeniz Üniversitesi İletişim Fakültesi Dergisi, (27), 201-213.
  • Gahlan, V. S., & Singh, K. (2014). The Effect of Role Overload and Role Ambiguity on Job Performance of IT Professionals in India. IUP Journal of Management Research, 13(3).
  • Groeneveld, R. A., & Meeden, G. (1984). Measuring skewness and kurtosis. Journal of the Royal Statistical Society: Series D (The Statistician), 33(4), 391-399.
  • Hooper, D., Coughlan, J., & Mullen, M. R. (2008). Structural equation modelling: Guidelines for determining model fit. Electronic journal of business research methods, 6(1), pp53-60.
  • Hopkins, K. D., & Weeks, D. L. (1990). Tests for normality and measures of skewness and kurtosis: Their place in research reporting. Educational and psychological measurement, 50(4), 717-729.
  • June, S., & Mahmood, R. (2011). Role ambiguity and job performance of employees in the service sector SMEs in Malaysia. Malaysian Management Journal, 15, 1-20.
  • Kirkman, B. L., & Rosen, B. (1999). Beyond self-management: Antecedents and consequences of team empowerment. Academy of Management journal, 42(1), 58-74.
  • Kurulu,Y. (2021). Vakıf Üniversiteleri Raporu. Ankara
  • Moors, J. J. A. (1988). A quantile alternative for kurtosis. Journal of the Royal Statistical Society: Series D (The Statistician), 37(1), 25-32.
  • Motowidlo, S. J., & Kell, H. J. (2013). Chapter 5 Job Performance. Handbook of Psychology. John Wiley & Sons, 91-131.
  • Munro, B. H. (2005). Statistical methods for health care research (Vol. 1). lippincott williams & wilkins.
  • Özbozkurt, O. B., & Özbozkurt, N. (2019). Rol belirsizliği ve rol çatışmasının iş performansına etkisinde iş tatmininin aracılık rolü: Mersin ilinde faaliyette bulunan özel hastaneler üzerine bir araştırma. Anemon Muş Alparslan Üniversitesi Sosyal Bilimler Dergisi, 7(4), 307-314.
  • Özmutaf, M., & Mizrahi, R. (2017). SMMM ve Diğer muhasebe çalışanları kapsamında, iş stresinin iş performansına etkisi: İzmir ilinde bir araştırma. Süleyman Demirel Üniversitesi Vizyoner Dergisi, 8(18), 1-12.
  • Purnomo, K. S. H., Lustono, L., & Tatik, Y. (2021). The effect of role conflict, role ambiguity and job stress on employee performance. Economic Education Analysis Journal, 10(3), 532-542.
  • Rizzo, J.R., House, R.J., & Lirtzman, S.I. (1970). Role conflict and ambiguity in complex organizations. Administrative Science Quarterly, 15, 150-163.
  • Rotundo, M., & Sackett, P. R. (2002). The relative importance of task, citizenship, and counterproductive performance to global ratings of job performance: A policy-capturing approach. Journal of applied psychology, 87(1), 66.
  • Sadykova, G. (2016). İş rolü belirsizliğinin işyerindeki erteleme alışkanlığı (prokrastinasyon) üzerine etkisi: Hizmet sektörüne yönelik bir araştırma. Çankırı Karatekin Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 6(1), 87-112.
  • Sayers, J., Salamonson, Y., DiGiacomo, M., & Davidson, P. M. (2015). Nurse educators in Australia: High job satisfaction despite role ambiguity. Journal of Nurse Education and Practice. 5(4), 41-51.
  • Schreiber, J. B., Nora, A., Stage, F. K., Barlow, E. A., & King, J. (2006). Reporting structural equation modeling and confirmatory factor analysis results: A review. The Journal of Educational Research, 99(6), 323-338.
  • Sigler, T. H., & Pearson, C. M. (2000). Creating an empowering culture: examining the relationship between organizational culture and perceptions of empowerment. Journal of Quality Management, 5(1), 27-52.
  • Şanlı, D., Cimen, M. U., Isler, N., & Turgut, N. (2021). Role Conflict and Role Ambiguity in Pediatric General Duty and Intensive Care Unit Nurses. Cyprus Journal of Medical Sciences, 6(2), 162-171.
  • Tolay Sabuncuoğlu, E. (2008). Rol çatışmasının ve rol belirsizliğinin tükenmişlik ve iş doyumu üzerindeki etkilerinin incelenmesi. Dokuz Eylül Üniversitesi İktisadi İdari Bilimler Fakültesi Dergisi, 23(1), 35-49.
  • Tubre, T. C., & Collins, J. M. (2000). Jackson and Schuler (1985) revisited: A meta-analysis of the relationships between role ambiguity, role conflict, and job performance. Journal of Management, 26(1), 155-169.
  • Van Sell, M., Brief, A. P., & Schuler, R. S. (1981). Role conflict and role ambiguity: Integration of the literature and directions for future research. Human relations, 34(1), 43-71.
  • Yen, Y. Y., Yen, W. T. M., & Xin, L. J. (2021). Employee's Performance in small and medium enterprises (SME). Ilkogretim Online, 20(4).
  • Yousefi, M., & Abdullah, A. G. K. (2019). The impact of organizational stressors on job performance among academic staff. International Journal of Instruction, 12(3), 561-576.
There are 40 citations in total.

Details

Primary Language Turkish
Subjects Business Administration
Journal Section Articles
Authors

Mesut Öztırak 0000-0003-4828-7293

Yusuf Karaşin 0000-0002-4594-9290

Early Pub Date June 30, 2023
Publication Date June 30, 2023
Submission Date April 24, 2023
Published in Issue Year 2023 Volume: 8 Issue: 15

Cite

APA Öztırak, M., & Karaşin, Y. (2023). AKADEMİK PERSONELİN ROL BELİRSİZLİĞİNİN İŞ PERFORMANSI ÜZERİNDEKİ ETKİSİNİN İNCELENMESİ: İSTANBUL’DAKİ VAKIF ÜNİVERSİTELERİ ÜZERİNDE BİR UYGULAMA. Van Yüzüncü Yıl Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi, 8(15), 58-71. https://doi.org/10.54831/vanyyuiibfd.1285718
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